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Shipping and payment info - Fairy Garden

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Shipping and payment info

Shipping and Payment information.
All products are sent via Courier within the borders of South Africa, delivery can take up to 10 days. International orders will be sent with registered Airmail only. International delivery could take up to 25 days via Airmail. Products can also be picked up from our offices in Westville, Port Edward and Umhlanga, KZN South Afrca. Our special offer of buying R1200 or more and getting free postage only applies for parcels within South Africa.
Title of the goods passes to you when we have received payment.
We will not accept any liability for any charges levied by your bank/card issuer whatsoever irrespective of your chosen payment method.
Please note we are not liable for any loss or damage caused by third parties or responsible for any delays in delivery due to unforeseen circumstances.

Returns and Cancellations
We want you to be satisfied with your purchase. Unwanted items can be exchanged or fully refunded provided they are returned unused, in perfect condition and in their original packaging within 7 days of receipt.
You must notify us in writing if you wish to cancel your order, quoting your order reference number. Your refund will be returned within 30 days.
Please note that you are responsible for the return postage costs unless the product is faulty or incorrect. Please ensure that the product is packaged carefully as we are not responsible for products damaged or lost during the return delivery. Our return policy may be subject to change in the future.

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